Good evening David & Liesa,
I feel the need to send you this email regarding your exceptional staff & subcontractors I have dealt with so far
In the construction process for my house. Starting with your office staff, I normally get Renee & then Xiana on the phone.
Both girls are always friendly, professional & very helpful with any issues or questions I have. If they cannot answer my question
Straight away they will find out & return my call to give me the information. Dan , the onsite foreman for my house is also
Always happy to talk regarding any questions I have. He will return calls & let me know what is going on in the build process which is
A relief considering that I’m in customer service also & sometimes those return calls never happen.
I have also had the pleasure of dealing with Gary Heslop, the electrician who helped with sorting my electrical plan for lights etc..
His attitude, experience & helpful advice made it easier to go through what I must say is very nerve-racking as I have never built before.
The plumber, who’s name escapes me at the moment, was fantastic. He was working through your firm until
The GFC struck & had to go back to being a butcher. When I turned up on site he had already plumbed my Ensuite. I mentioned to him
That I was hoping to have the tap for the shower on the side of the wall rather than behind the shower head to be able to turn on the
Water before getting into the shower. His response, “ it’s your house mate so if that’s where you would like the tap then that’s where
It will go”. No fuss, no drama, he removed the lines & the tap fixture & set it up exactly where I wanted it set.
I have had a number of people regale their story to me regarding the horrors they experienced when building so to have such a hassle
Free time so far is a calming relief & a testament to your professionalism.
So once again, I would like to thank both of you & your staff for making this time a pleasant one. I am telling everyone about my
Build that I am dealing with a company with many years’ experience who are making this whole process seem easy for a first time owner.
Cheers, Wayne Jensen
After coming to Australia over five years ago, leaving not only our family and friends but our dream home!
We embarked upon the journey of becoming serial renters (tenants) during this time we moved five times each time was a different living experience, from acreage to water front.
Finally after finding an available vacant plot in an area we liked we proceeded to embark on a journey of building our very own home here in Australia.
Finding the right builder, well let me tell you from experience we were very privileged to find this straight up with Dave Roberts and his team at D J Roberts. The whole experience from design to hand over, was no less than perfection.
Dave Roberts himself not only extended his professional courtesy but his extensive building knowledge throughout the entire process delivering us design, quality that was affordable.
Myself and my partner were always met with the greatest respect and professional courtesy, weather it was from the office staff Liesa and the team or Adam, Benny and the guys on site, we cant thank you enough for helping us achieve our first family home here in Australia
We would most definitely recommend Dave and his team to anyone looking for a reputable builder with the experience ,knowledge and customer care
THANKS IAN & PAUL
Hope your Christmas will be as fantastic as ours will be after we have received the best present ever. We think this will be Christmas and birthday presents for a long time to come.
Thank you to all you girls for being so nice to us and also for being so helpful throughout this build.
Adam has been so patient and understanding of our inquiries along the way we couldn't have ask for a better supervisor to see our house come together the way it has.
To Dave Roberts, we are just going to love living in our beautiful house although it's not quite finished but we feel the end result is going to be amazing, so thank you.
Whenever you are in the Bribie Lakes area you are more than welcome to knock on our door and we will show you the end product.
Marlene & Bruce.
Further thank you very much to all the tradesmen who worked on our new home and your office, we are very happy with the end result as well as its quality. We thank you for your patience with us and the time you took to respond to all our questions, so we better understood what was happening and therefore we could take better decisions matching our imagination. It was a challenge for us as we don't know all the terminology and it is not our expertise either.
We will always remember those who were part in building our dream home, and therefore a special thank you to David, Liesa, Xiana, Renee, Dan, Troy (Jaeys), Aileen & her team (they are very nice & helpful at Choice Flooring), Gary & Tyson (electricity, very kind, good advise & helpful), Maurice & his team (cabinetry), Darren & his team (tiles), Andrew & Jeffrey (although I only know him by voice :-)) & their team (painting), Tony (what a resemblance to his brother David :-)) and his team (fencing), as well as a particular guy who was part of the Frame team. Maurice may remember his name, as I unfortunately never asked for his name, but he helped us out in changing the frame in the kitchen, so we got it perfect, which is very important to us as it is the central piece of the house!
But a super BIG thank you to Dan and Xiana, who I dealt with on a nearly daily basis (especially with Dan), who were always very friendly, approachable and very good listeners.
In short THANK YOU VERY MUCH.
We are wishing you all very happy holidays and festivities and all the best with achieving your dreams in 2017 with your family in full love, friendship, respect, positivity, health, fun & happiness.
All the best, thank you & take care,
Helena & Paul
My Husband and myself have recently just started building our first home, and to say we are happy with our choice of DJ Roberts is an understatement!!!
The level of professionalism from the moment we walked in to meet Murray to now when our brand new home is almost built is amazing, every person we have dealt with has been extremely helpful and no question is ever to big or small to ask, our emails and calls are always answered quickly. Xiana in the office is just awesome and is always happy to help, and Adam our site supervisor is always happy to meet us onsite to answer any questions, you really feel like they are just as excited as you to make your dream house a reality!
Watching the progression of your piece of Australia turn into a home has been the most rewarding experience, and definitely not as stressful as I was expecting, I do believe that is a credit to the fantastic knowledgeable staff of DJ Roberts!! We can't thank them all enough for building our dream home!!
Regards, Jackie Fyvie
I thank you and your company for everything you have done in helping me to fulfill my dream of building a new home. It's been a pleasure meeting and working with you and your D.J. Roberts construction company to this end.
Kind regards, Marion Holzel
Thank you for your email. On behalf of Marion and myself it has been a pleasure building our new home with D.J. Roberts. It has been a trouble free experience from start to finish. Everyone we have dealt with from the start, Murray in the sales office, yourself, Xiana and Adam have been extremely helpful and professional at all times and catered for our needs excellently.
So thanks very much to everyone at D.J. Roberts. We would absolutely recommend D.J Roberts to anyone contemplating building a new home.
Thanks once again, Marion & Dougla Holzel
Thank you so much for your kind words. We also appreciate you very much. You are so professional and gracious in all you do and have made the journey a great joy every step of the way. I must say, you will be missed!
Regards, Alicia & Darren Firth
Mat and I would like to take the opportunity to Thankyou you and all of your staff for our beautiful new home.
We thoroughly enjoyed the experience of building through your company right from the start when we dealt with Murray! We had no issues with anything and loved the fact that we were always welcomed on site. We met all of the tradesmen along the way and found them all to be excellent at their jobs and really great guys! The standard of trades was superb!
Daniel our supervisor was amazing! Nothing was ever a problem and communicating with him was easy and stress free.
The girls In the office were lovely. So polite, friendly and always helpful!
The after service has even been spot on. Daniel had some minor works carried out within two days of handover while our poor plantation neighbours have waited months!
We just can't praise your team enough. We have shouted your name to all of our friends and family and will continue to give you the highest of recommendations!
Regards, Mat & Tarnya Shearman
I want to thank you and all the staff at DJ Roberts for being so amazing. Everyone told me building is so stressful.... It has not been stressful at all. The bank not recognising my signature has been my only stress and you guys were so calm and patient about it all. Thank you for making this an amazing experience. If our five year plan works in our favour hopefully we will be building with you again some time in the future.
Regards, Kate Best
I Have been around the building game for many years now, after walking through the DJ Roberts homes I can see that there tradesman are proud of their work and the homes they produce. You can see this by the attention to detail in every area of their homes. So if your in the market for a new home come and inspect a DJ Roberts home, you won't be disappointed.
Regards, Rob Hunter
We are currently in the process of building our home with DJ Roberts and could not be happier. They have provided excellent client service from the beginning; always presenting as professional, enthusiastic and friendly and willing to go above and beyond. They never compromise on quality even with the smallest of budgets and can accommodate the ever growing needs of a family including the ‘man cave’ and driveway which are features that the larger building companies were not willing to assist us with. We cannot wait to see the finished product and highly recommend anyone considering building to ensure that they look through one of the displays and talk with the fantastic sales team.
Paul & Harmony